Information Technology Engineer.
Contact.
Dammam, Saudi Arabia.
+966 547131442
[email protected]
LinkedIn
WhatsApp
GitHub
Profile.
Motivated and detail-oriented IT professional with a Bachelor's degree in Computer Science & Information Systems, and hands-on experience in network security, system administration, and cybersecurity. I have a strong background in managing FortiGate, Sophos firewalls, endpoint protection, and Windows Server environments. Proven ability to handle incident response, vulnerability assessment, and backup operations. Certified in eJPT, and Fortinet, with practical knowledge of tools like Zabbix, Suricata, Nessus, and VMware. Always eager to learn and adapt to new technologies, with a passion for securing IT infrastructure and delivering reliable support to users.
Personal Information.
- Nationality: Egyptian.
- Marital Status: Single.
- Date of Birth: 18/04/2000.
- Graduation Year: 2024**.**
- Address: Dammam (Available to Relocate).
- Iqama: Transferable Iqama.
- Iqama Title: Information Systems Analyst.
Languages.
Arabic
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English
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Courses.
Work Experience.
Junior Network Security Engineer.
MaTicAuto Group. | Full-Time.
August 2024 - June 2025
- Endpoint Protection: Deployed and managed FortiClient across enterprise endpoints, ensuring malware protection, policy enforcement, patch management, and incident response.
- Firewall Management: Configured and maintained FortiGate and Sophos firewalls, implementing VPNs, IPS/IDS, web/application filtering, and traffic shaping to reduce security threats.
- Threat Detection: Monitored network traffic using Zabbix and Suricata (IPS/IDS) to detect anomalies and respond to potential attacks in real-time.
- Vulnerability Management: Performed routine vulnerability scans using Nessus and implemented remediation plans for high-risk findings.
- Security Hardening: Applied OS and application-level hardening policies, reducing the attack surface and increasing endpoint resilience.
- Network & System Monitoring: Utilized SolarWinds, Zabbix, and ManageEngine OpManager to monitor network performance, detect issues proactively, and ensure uptime across infrastructure.
Information Technology Specialist.
MaTicAuto Group. | Part-Time.
February 2023- August 2024.
- Remote Support: Provided support via remote tools such as RDP, AnyDesk, and TeamViewer.
- Troubleshooting & Escalation: Handled L1–L2 technical support, including root cause analysis and resolution of hardware, software, and network issues. Provided end-user support across 100+ devices in a hybrid environment. Experienced in Windows 10/11 support, application troubleshooting, and OS-level diagnostics.
- Windows Server Administration: Managed Active Directory, DNS/DHCP, WSUS, IIS, group policy, file & printing server, and virtualization (VMware ESXi / vSphere).
- Office 365 Management: Manage Exchange, SharePoint, Teams, and license allocation via 365 Admin Center.
- Backup & Recovery: Executed backup operations using VEEAM to ensure data integrity.
- VoIP Systems: Assisted in configuring and maintaining 3CX and Grandstream telephony solutions.
- Ticketing System: Hands-on experience using ITIL-aligned ticketing systems to manage incidents and service requests.
- Asset Management: Maintained accurate IT asset inventory and ensured proper assignment, decommissioning, and replacement of equipment.
Education.
Future University In Egypt (FUE).
Bachelor of Computer Science. Specialization in Information Systems.
Class of 2024.
- Graduation Project: Development of an Enterprise System for Satellite Image Processing Using Artificial Intelligence.
Skills.
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Network Security:
(FortiGate, Sophos, PaloAlto).
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System Admin:
(Windows Server Administration, Office 365, Linux Administration, VMware ESXI).
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Cybersecurity:
(CEH, OSCP, eJPT, eCIR, Wufu).
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VoIP:
(3CX, Grandstream).
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Networking Tools:
(Nessus, Suricata, Zabbix).
Certifications.